Frequently Asked Questions

Why are my solar panels generating less electricity than they used to?

Solar generation naturally changes with season, daylight and weather, so lower output does not always mean there is a fault. If the drop is sudden, unusually large or accompanied by an inverter warning, a system check can help identify whether a component or connection needs attention.

What should I do when my solar inverter displays an error code?

Write down or photograph the exact error code and note when it appeared. Include the make, model and error information in your enquiry so the technician has useful background for diagnosis.

Does an inverter fault mean I need a new inverter?

Not necessarily. An inverter can display warnings because of conditions elsewhere in a solar PV system, so diagnosis is important before replacement is recommended. The age, condition and nature of the fault also affect the practical options.

Will someone need to visit my property?

Often, yes. Some faults can be narrowed down from your description and monitoring data, but most repairs need someone to see the system. If a visit is needed, the technician arranges it with you directly.

Can just one broken solar panel be replaced?

Sometimes. A replacement panel needs to be compatible with the existing array electrically and physically, and the original module may no longer be available on an older installation. The system should be assessed before an individual replacement is recommended.

Is an older solar panel system worth repairing?

Age alone does not determine whether a system is worth repairing. If most of the installation remains useful, repairing or replacing a failed component may be a practical option. Diagnosis helps establish the condition of the system before that decision is made.

Can solar panels be checked when I do not know if anything is wrong?

Yes. A solar health check is useful when a system is getting older, its service history is unknown or you have recently bought a property with panels already installed. A technician can inspect relevant accessible equipment and explain whether anything appears to need further attention.

Do you cover rural and coastal properties around Somerset?

Yes, we handle enquiries from towns, villages and surrounding communities across Somerset. Access and property conditions vary, so providing useful information about your roof, system location and equipment when you enquire can help the technician understand the job.

Still Have a Question?

Every system is a little different. Send us an enquiry and describe what you need.